The purpose of 3-1-1 is to better serve the citizens of the City of Beaumont by providing a central point of contact for information and non-emergency services. Why call 311? Water leaks, street repairs, drainage problems, street signs, high weeds, garbage pick-Up, traffic sign, street lights, parks & recreation, parking violations, illegal dumping. NOTE: If dialing 3-1-1 does not work from your cell phone you may dial 409-980-8311. Dial 3-1-1 Helpline: Monday - Friday, 8:00 am - 5:00 pm. Non-business Hours: Water and Sewer concerns can be reported by dialing 409-860-3221. Other concerns can be reported by dialing 409-880-3901.